Frequently Asked Questions

Covid-19

Category: Covid-19

We are continually updating our procedures in line with government guidance. Attendees will be informed of major changes as soon as possible via the contact details provided when booking and via our social media platforms.

Please note that if social distancing regulations are removed we will still be maintaining 1m social distancing at MultiStory.

Category: Covid-19

We have a comprehensive COVID19 mitigation plan and policy that all attendees, staff and performers must adhere to. Protocols include:

  • Physical distancing measures in place across the site including seating in social bubbles
  • One-way systems
  • Face coverings are required to be worn at all times when moving on site. Attendees can remove their masks when seated
  • Contact tracing via the Check in Scotland App
  • Regular cleaning and disinfection schedule across the site
  • Sanitiser stations across the site
  • Strongly encouraging attendees to take Lateral Flow tests in advance of visiting the site

Further information on our COVID19 measures can be found here

Category: Covid-19

Please do not attend if you have symptoms, have tested positive or have been told to self-isolate. If you have tickets to an event, contact us and we will arrange an exchange or refund of your tickets.

Category: Covid-19

Unless you are medically exempt, attendees are required to wear a face covering while moving around the site. Face coverings can be removed once you are seated.

Category: Covid-19

All attendees are required to check in using Check-In Scotland. There are QR codes at all entrances. Information given at the time of booking will be shared with Test & Protect as required.

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