32Red Casino Review - Independent Review Of 32RedImportant Update: 32Red casino no longer accepts US players
Click here to visit 32Red
32Red: Of all the online casinos I've played (and believe me it's been a few!!) 32Red remains, after three years, the casino that gets probably 80% of my play. As someone who knows the scene very well and gets immensely pissed off by slow payments and poor support, that's as big an endorsement as I could give quite frankly. An independent Microgaming "Viper" Casino, 32Red is a standalone outfit based out of Gibraltar with it's own friendly team of support and back-end staff who accept players from pretty much any country (USA excluded).
There's no doubt that the great games choice aside, 32Red's reputation is largely based on the way in which customers are treated. In an industry known for attracting the odd cowboy or two, it's refreshing to see a casino consistently get glowing reputations on the regular player forum huants. In fact, in all the time I've been active in these circles, the only complaints I've ever seen levelled against 32Red are "bonus" related - an area that all casinos without exception come in for from time to time, mainly down to the terms and conditions that are applied
So let's clear that area up first. 32Red casino provides different bonuses to different types of player depending on their game preferences. Bonus hunters (gamblers who flit from casino to casino trying to win off the bonuses offerred) are generally discouraged by a 15x wagering condition, meaning you have to deposit your deposit and the bonus 15 times over before you can withdraw winnings from the bonus. 32Red's 15x is pretty much the average these days but a fair few players still fail to understand the terms. It's good to see at 32Red, the bonus needs to be claimed rather than being "auto" credited as this means players who prefer to wager without restrictions can choose to do so.
But to be honest, if you go looking for a free lunch then you expect to be asked to do the washing up! If you are a regular player looking for a casino who will treat you right, play a fair game, pay you promptly and reward you with loyalty gifts from time to time, then if you can find a better casino than 32Red, please tell me. In all my experiences at many online casinos, I seriously don't believe there is one up to the same standard.
Being on the "Viper" strand, the software gets all the latest games very quickly and as with all MG software based casinos, these really seem to be the most aesthetically pleasing. From several variants of Blackjack to varied Video Pokers (Deuces Wild, All american, Double Double Bonus, Jacks Or Better and several others), plenty of Slots choice with some exciting bonus games too, you'll find pretty much something for everyone here. Viper at 32Red means you get the "Auto-Play" facility on many games and for newbies, or Video Poker players not quite confident on the strategy, there is Auto-Hold too, always holding the right combination of cards for the optimum return.
At writing, 32Red supported a fair few banking options (Euros, US Dollars and UK Pounds): debit and credit card, NETeller, Kash, Western Union, ECO, Firepay and Direct Wire. Unusually they will also allow withdrawals to a credit card (where legally applicable) and with a very reasonable 4 hour "reverse pending" period in place (you can email support to get it reduced to 1 hour if you wish), processing is always done on the following day. We had withdrawals back in our UK bank within 2 days and in NETeller within 24 hours.
Like any casino, 32Red casino could improve. The "Club Rouge" VIP loyalty program is "invite only" which would be fine if there was at least some sort of cashback for all players IMHO. Also, promotions are few and far between and one or two holiday offers or competitions etc wouldn't go a miss, but these are a small price to pay for the overall quality of service. Next day withdrawals, 15 minute support response, Live Chat for support in 10 seconds and a great interface are the foundation for a casino that has won the respected "Casinomeister Best Casino" award for 2003 and 2004 (and probably 2005 by the time you read this!).
Click here to visit 32Red
Check out these player reviews from other online casinos: