Roxy Palace Casino

Roxy Palace Casino | Independent Player Review

Important Note: Roxy Palace does not take US players as of June 2007

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Roxy Palace doesn't have the advantage of a big brand name like Ladbrokes for example, but it is a well established casino with a very good all-round reputation. Using the Microgaming Viper platform, they are always among the first to get new games and each month you'll find new offerings. In fact, I'm hard pushed to think of a Micro game you won't find at Roxy. name your game and it's probably in there among the 200+ slots, table games and poker games you can choose from.

The interface for Roxy Palace Casino is similar to other Microgaming casinos and very intuitive. The inclusion of "Expert Mode" gives you Auto-play and Auto-hold (particularly useful on Video Poker for the non-strategy savvy gambler) and the gameplay runs fast and smooth. One thing I love about Roxy is the constant small bonuses and deposit bonuses i get mailed. In fact, they are very good at keeping the player informed all round. A monthly newsletter clearly highlights the promotions, each time you depost and withdraw you get a confirmation email and when they process your winnings, they tell you its on the way. You can expect several small bonuses each month at Roxy Palace if you play regularly and a "tiered" VIP scheme which rewards everyone but gets more interesting and rewarding the more you play.

Roxy employs a 48 Hour "Reverse Pending" period meaning when you withdraw, it sits waiting for 48 hours for you to "reverse" it back to play with if you so wish. Personally I'm not a fan of Reverse but most casinos employ it. I'd like to see Roxy agree to reduce it on request as do 32Red. That said if you can live with that, then the regular bonuses and promotions at Roxy make up for that IMHO. They process winnings the day following the Reverse time which is line with most of the best online casinos.

Most e-Wallets and cards are accepted at Roxy and they take players from most countries with the disclaimer "For certain legal and banking reasons we regret we may be unable to accept players from certain parts of South East Asia, Southern Africa and Eastern Europe". Aside from English, the Roxy Palace website is also available in French (Francais) and Dutch and currencies accepted include UK Pounds, Canadian and US dollars and Euros. The audited payout at Roxy Palace for 2004 was 97% over all games which is probably shading the high side for online casinos, though most will be in a similar range.

The bonus is normally about par for the course and is credited automatically to your account within 45 minutes of making your qualifying deposit. This suits some, but players who prefer not to get tied into wagering conditions (that always apply to any casino bonus anywhere) should email support asking for the bonus not to be applied before they deposit. Incidentally the Roxy support is generally very quick with a response being forthcoming in most instances within 20 minutes or so.

Overall, I like Roxy Palace casino. I find them fast and efficient and while the Reverse Pending bugs me, everything else suits me down to the ground. I'd probablt recommend this for USA and European players more than UK players, purely because UK players will probably appreciate Ladbrokes more, but Roxy's reputation is well deserved.

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