We ask that anyone attending MultiStory signs up to Gilded Balloon’s Code of Conduct. You can see the Code of Conduct here: gildedballoon.co.uk/safe-spaces-code-of-conduct/

Any vacancies for roles at MultiStory will be posted here: gildedballoon.co.uk/about/work-with-us/

Please try and arrive on time so we can get you safely seated before the show starts. Latecomers will be shown to their seats on arrival.

Assistance animals are welcome on site.

Any lost and found items will be handed into the site office and logged into a register. If you have lost something while on site please email multistory@gildedballoon.co.uk with a description of the item and a member of our team will be able to assist you

If you are on site you can speak to a member of our venue team. Otherwise, please email multistory@gildedballoon.co.uk and someone will get back to you.

Baby change facilities can be found in the accessible toilets on site

The maximum visitor capacity of the site is 324. This is to allow physical distancing regulations to be followed in all areas.

The audience area is out in the open. Scottish weather is unpredictable at the best of times so please come prepared for any weather - sunscreen, layers and waterproofs! You can bring an umbrella but may not be able to use it if it blocks the view of other patrons. Our hospitality seating area is completely undercover one floor down.

Unfortunately not. Please don’t bring food & drink to the site, you will be asked to dispose of the food before you enter the site. We do however, have a range of drinks including hot drinks, alcoholic and soft drinks available to order. We’ll even bring them to your seat. If you have a medical condition that requires you to bring food or drink with you please email us in advance or speak to a member of staff so we are aware.

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